Over the last 30 years since ceramic gravity filters have been selling here in Australia, our Potters have learned how to safely pack and deliver beautiful pottery all over the country.

So when you purchase a Filteroo, the order is processed asap and normally posted or couriered out to you the next working day.

Every Filteroo is packed with loving care, using styrofoam, cardboard packaging and bubble wrap, so that the journey to your home is a safe one.

Delivery Times:

East Coast of Australia:

3-4 Business Day

West Coast of Australia:

Perth: 5-7 business days

Rest of WA:

7-9 business days

Your product is in good hands and is insured.

In the unlikely event that something goes wrong and you have not received your Filteroo within 7 days, please feel free to get in contact us as we are always here to help and we will be happy to chase your shipment up for you.

Making beautiful hand-made gravity stoneware water filters only makes sense if they arrive safely to your home for you and your family to enjoy.

Our Filteroo Delivery Promise:

Free Delivery – No fine print or minimum orders. No matter what you buy from Filteroo, shipping will be free within Australia.

Insured – We have your product and insurance covered for you – We guarantee if you order it you will receive it. All the risk is on us.

Reliable couriers – We only use well-known quality nationwide credible transport companies.

What Filteroo can’t do - Deliver to PO Boxes:

Over the years of delivering pottery all around Australia, we have tried every type of shipping available.

After trial and error we found that using well known nationwide courier companies was the best way to ensure your Filteroo arrives at your home safely. The downside is, couriers can’t deliver to Australia Post PO Boxes. We tried but we made a promise of safe delivery and we couldn’t keep that promise with Australia Post.